123b Privacy Policy – How We Handle Your Data

123b operates the online gaming and live casino platform at 123b.bid, serving players located in the Philippines. As part of running this platform, we collect and process certain personal data from registered users and visitors.

This Privacy Policy describes how that data is collected, stored, used, and protected. It also outlines your rights as a user and how you can exercise them.

By creating an account on 123b, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, you must not register or use the platform.

We collect personal data directly from you when you register an account, make a deposit or withdrawal, contact support, or use features on the platform. We also collect certain data automatically when you interact with the site.

We do not knowingly collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information beyond what is strictly necessary for responsible gaming assessments.

We use your personal data for the following purposes:

• Account management: Creating and maintaining your 123b account, including OTP-based login verification and password resets.
• Transaction processing: Processing deposits and withdrawals in PHP through your selected payment method, whether that is an e-wallet, online banking, or bank transfer.
• Identity and age verification: Confirming that you are at least 21 years old and that your account details are accurate, as required for all registered players.
• Fraud prevention and security: Detecting and investigating suspicious activity, duplicate accounts, bonus abuse, and other prohibited conduct outlined in our Terms and Conditions.
• Responsible gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling, and providing access to self-management tools such as deposit limits and self-exclusion.
• Customer support: Responding to your queries and resolving account-related issues.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the platform experience for all players.
• Legal and compliance obligations: Retaining records as required by applicable Philippine laws and regulations.

123b does not sell your personal data to third parties for marketing or advertising purposes. We may share your data only in the following limited circumstances:

• Payment processors: When you make a deposit or request a withdrawal, relevant financial data is shared with the payment provider you selected — for example, your bank or e-wallet provider — solely to complete the transaction.
• Identity verification partners: For KYC purposes, we may pass your identity documents to a trusted third-party verification provider. These providers are contractually required to handle your data securely and only for the purpose of verification.
• Game and technology providers: Some games on the 123b platform are powered by third-party game studios. These providers receive session and bet data necessary to run the game, but do not receive your full personal profile.
• Legal requirements: We may disclose your personal data if required to do so by a court order, law enforcement agency, or other regulatory authority under applicable Philippine law.
• Business transfers: If 123b undergoes a merger, acquisition, or asset sale, your personal data may form part of the transferred assets. We would notify affected users in advance of any such transfer.

All third parties who receive your personal data from 123b are required to treat it with the same level of protection we apply, and to use it only for the specific purpose for which it was shared.

We retain your personal data for as long as your account is active, and for a reasonable period after account closure as required to meet our legal, regulatory, and dispute resolution obligations.

• Transaction and financial records are retained for a minimum period consistent with applicable Philippine record-keeping requirements.
• Identity verification documents are retained for the duration of your account and for a defined period after closure, as required for anti-money laundering compliance purposes.
• Gaming activity logs are retained to support account audits, dispute resolution, and responsible gaming monitoring.
• Support communications are retained for a reasonable period after resolution to provide context in the event of future queries.

When data is no longer required for any of these purposes, we delete or anonymise it securely. You may request information about the retention period applicable to your specific data by contacting us at [email protected].

123b applies technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption: All data transmitted between your browser or device and our platform is encrypted using SSL/TLS. This includes your login session, deposit flows, and any personal data you enter.
• OTP verification: Account login and certain account changes require OTP confirmation via your registered Philippine mobile number.
• Access controls: Internal access to personal data is limited to authorised 123b personnel who need it to perform their job functions. All access is logged and monitored.
• Secure data storage: Personal and financial data is stored on secured servers with restricted physical and network access.

No system is completely immune to security incidents. In the unlikely event of a data breach that affects your rights, we will notify you promptly in accordance with applicable requirements.

123b uses cookies and similar tracking technologies to make the platform work properly and to improve your experience.

• Essential cookies: Required for basic site functionality such as maintaining your login session. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Help us understand how players use the platform — for example, which pages are visited most frequently — so we can make improvements. This data is aggregated and does not identify you individually.
• Preference cookies: Remember settings you have chosen, such as display preferences, to save you from re-entering them on each visit.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect parts of the platform that rely on them to function. We do not use third-party advertising cookies or share tracking data with advertising networks.

As a user of 123b, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. You can update basic account details directly from your account dashboard.
• Right to deletion: You can request that we delete your personal data. Note that we may need to retain certain records to meet legal obligations even after an account is closed.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances, for example while a correction request is being assessed.
• Right to data portability: You can request that we provide your personal data in a commonly used, machine-readable format.
• Right to object: You can object to the use of your data for marketing communications at any time from your account settings.

To exercise any of these rights, contact us at [email protected] with your account details and the specific request. We will respond within a reasonable timeframe. We may need to verify your identity before processing your request.

123b is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under this age. All accounts are subject to age verification, and we reserve the right to request proof of age at any point.

If we become aware that personal data has been collected from a person under 21, we will close the account and delete the associated data as promptly as possible. If you believe a minor may have registered on our platform, please notify us immediately at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the features of the 123b platform. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of the platform after updates are published means you accept the revised policy. If you have concerns about a change, contact us at [email protected] before continuing to use the platform.